
Rental Policies & Terms
Effective Date: March 2025
Welcome to Royalty GT, Dubai’s premier luxury and exotic car rental service. Please review our rental policies carefully. By booking a vehicle with us, you acknowledge and agree to abide by these terms and conditions.
1. Eligibility & Documentation
To rent a vehicle from Royalty GT, you must meet the following requirements:
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Age Requirement:
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Minimum age: 21 years for standard vehicles.
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Minimum age: 25 years for high-performance and exotic vehicles.
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Driver’s License:
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UAE residents: A valid UAE driving license (minimum 6 months old).
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Tourists: A valid home country driving license along with an International Driving Permit (IDP) (if required based on nationality).
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Identification Documents:
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UAE residents: Valid Emirates ID + UAE driver’s license.
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Tourists: Passport + Visa entry stamp + International Driving Permit (if applicable).
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2. Security Deposit & Payment Terms
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A refundable security deposit is required before the rental period begins. The deposit amount varies based on the vehicle class.
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Deposits are held for up to 30 days to cover potential traffic fines and Salik toll charges as per UAE regulations.
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Payment methods accepted: Credit card, debit card, bank transfer, and cash (subject to approval).
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Any unpaid fines, tolls, or damages will be deducted from the security deposit.
3. Rental Period & Extensions
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The minimum rental period is 24 hours.
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Late returns beyond the agreed rental period will be charged at an hourly rate or an additional full-day rate if significantly delayed.
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Rental extensions must be requested at least 6 hours in advance and are subject to availability.
4. Insurance & Liability Coverage
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Basic Insurance: All vehicles include third-party liability coverage as per UAE law.
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Full Coverage (Optional): Customers can opt for a Collision Damage Waiver (CDW) at an additional cost to reduce liability for damages.
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Accidents: In the event of an accident, the renter must immediately obtain a police report. Failure to do so will result in full liability for all damages incurred.
5. Traffic Fines, Salik (Toll) Charges & Violations
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The renter is fully responsible for any traffic fines, speeding violations, or penalties incurred during the rental period.
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Salik (toll) charges are billed at AED 5 per toll gate crossing and will be deducted from the security deposit.
6. Fuel Policy
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Vehicles must be returned with the same fuel level as at the time of rental pickup.
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A refueling fee will be applied if the car is returned with less fuel than provided.
7. Vehicle Usage & Restrictions
To ensure the safety and integrity of our fleet, the following restrictions apply:
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Off-road driving, racing, drifting, or reckless driving is strictly prohibited.
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The vehicle must not be used for any illegal activities or sub-rented to a third party.
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Smoking inside the vehicle is prohibited; a cleaning fee of AED 1,000 will be charged if violated.
8. Roadside Assistance & Breakdown Policy
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24/7 roadside assistance is available for mechanical breakdowns or emergencies.
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In case of an issue, the renter must immediately contact Royalty GT for guidance and assistance.
9. Cancellation & Refund Policy
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Free cancellations are allowed up to 24 hours before the rental start time.
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Cancellations within less than 24 hours may incur a fee equivalent to one full rental day.
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Refunds are not provided for early returns once the rental period has commenced.
10. Vehicle Delivery & Pickup Services
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Complimentary delivery and pickup services are available within select areas of Dubai.
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Additional charges may apply for deliveries outside Dubai or to specific locations such as airports or hotels.
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The renter must be present at the agreed location with all required documents at the time of delivery.
11. Additional Drivers
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Only registered drivers are permitted to operate the vehicle.
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Additional drivers must be added to the rental contract and provide valid documentation.
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A fee may apply for adding extra drivers, depending on the rental terms.
12. Damage, Repairs & Penalties
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The renter is responsible for any damage to the vehicle not covered by insurance.
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Minor scratches, interior damage, or excessive wear and tear may be chargeable.
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In the event of damage, the repair cost will be deducted from the security deposit or billed separately if it exceeds the deposit amount.
13. Governing Law & Dispute Resolution
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These terms and conditions are governed by the laws of the United Arab Emirates (UAE).
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Any disputes arising from the rental agreement shall be subject to the jurisdiction of Dubai courts.
14. Contact Information
For any questions or assistance, please contact us:
📞 Phone/WhatsApp: +971 52 221 8852
📧 Email: royaltygtcarrentalllc@gmail.com
📍 Office Address: AL Fajer Business Center, Al Garhoud, Dubai, U.A.E.
By renting a vehicle from Royalty GT, you confirm that you have read, understood, and agreed to these terms and conditions.