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Rental Policies & Terms

Effective Date: March 2025

Welcome to Royalty GT, Dubai’s premier luxury and exotic car rental service. Please review our rental policies carefully. By booking a vehicle with us, you acknowledge and agree to abide by these terms and conditions.
 

1. Eligibility & Documentation

To rent a vehicle from Royalty GT, you must meet the following requirements:

  • Age Requirement:

    • Minimum age: 21 years for standard vehicles.

    • Minimum age: 25 years for high-performance and exotic vehicles.

  • Driver’s License:

    • UAE residents: A valid UAE driving license (minimum 6 months old).

    • Tourists: A valid home country driving license along with an International Driving Permit (IDP) (if required based on nationality).

  • Identification Documents:

    • UAE residents: Valid Emirates ID + UAE driver’s license.

    • Tourists: Passport + Visa entry stamp + International Driving Permit (if applicable).

2. Security Deposit & Payment Terms

  • A refundable security deposit is required before the rental period begins. The deposit amount varies based on the vehicle class.

  • Deposits are held for up to 30 days to cover potential traffic fines and Salik toll charges as per UAE regulations.

  • Payment methods accepted: Credit card, debit card, bank transfer, and cash (subject to approval).

  • Any unpaid fines, tolls, or damages will be deducted from the security deposit.

3. Rental Period & Extensions

  • The minimum rental period is 24 hours.

  • Late returns beyond the agreed rental period will be charged at an hourly rate or an additional full-day rate if significantly delayed.

  • Rental extensions must be requested at least 6 hours in advance and are subject to availability.

4. Insurance & Liability Coverage

  • Basic Insurance: All vehicles include third-party liability coverage as per UAE law.

  • Full Coverage (Optional): Customers can opt for a Collision Damage Waiver (CDW) at an additional cost to reduce liability for damages.

  • Accidents: In the event of an accident, the renter must immediately obtain a police report. Failure to do so will result in full liability for all damages incurred.

5. Traffic Fines, Salik (Toll) Charges & Violations

  • The renter is fully responsible for any traffic fines, speeding violations, or penalties incurred during the rental period.

  • Salik (toll) charges are billed at AED 5 per toll gate crossing and will be deducted from the security deposit.

6. Fuel Policy

  • Vehicles must be returned with the same fuel level as at the time of rental pickup.

  • A refueling fee will be applied if the car is returned with less fuel than provided.

7. Vehicle Usage & Restrictions

To ensure the safety and integrity of our fleet, the following restrictions apply:

  • Off-road driving, racing, drifting, or reckless driving is strictly prohibited.

  • The vehicle must not be used for any illegal activities or sub-rented to a third party.

  • Smoking inside the vehicle is prohibited; a cleaning fee of AED 1,000 will be charged if violated.

8. Roadside Assistance & Breakdown Policy

  • 24/7 roadside assistance is available for mechanical breakdowns or emergencies.

  • In case of an issue, the renter must immediately contact Royalty GT for guidance and assistance.

9. Cancellation & Refund Policy

  • Free cancellations are allowed up to 24 hours before the rental start time.

  • Cancellations within less than 24 hours may incur a fee equivalent to one full rental day.

  • Refunds are not provided for early returns once the rental period has commenced.

10. Vehicle Delivery & Pickup Services

  • Complimentary delivery and pickup services are available within select areas of Dubai.

  • Additional charges may apply for deliveries outside Dubai or to specific locations such as airports or hotels.

  • The renter must be present at the agreed location with all required documents at the time of delivery.

11. Additional Drivers

  • Only registered drivers are permitted to operate the vehicle.

  • Additional drivers must be added to the rental contract and provide valid documentation.

  • A fee may apply for adding extra drivers, depending on the rental terms.

12. Damage, Repairs & Penalties

  • The renter is responsible for any damage to the vehicle not covered by insurance.

  • Minor scratches, interior damage, or excessive wear and tear may be chargeable.

  • In the event of damage, the repair cost will be deducted from the security deposit or billed separately if it exceeds the deposit amount.

13. Governing Law & Dispute Resolution

  • These terms and conditions are governed by the laws of the United Arab Emirates (UAE).

  • Any disputes arising from the rental agreement shall be subject to the jurisdiction of Dubai courts.

14. Contact Information

For any questions or assistance, please contact us:
📞 Phone/WhatsApp: +971 52 221 8852
📧 Email: royaltygtcarrentalllc@gmail.com
📍 Office Address: AL Fajer Business Center, Al Garhoud, Dubai, U.A.E.
 

By renting a vehicle from Royalty GT, you confirm that you have read, understood, and agreed to these terms and conditions.

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