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  • How can I rent a car from Royalty GT?
    Renting a car is easy! Simply browse our fleet, select your desired car, and contact us via WhatsApp, phone, or online booking. Provide your required documents, make the payment, and the car will be ready for pickup or delivery.
  • What documents do I need to rent a car?
    For UAE residents: ✅ Emirates ID ✅ Valid UAE Driving License For Tourists: ✅ Passport & Visa Entry Stamp ✅ Valid Home Country License + International Driving Permit (if required)
  • What is the minimum age requirement to rent a car?
    23 years old for standard cars. 25 years old for luxury and high-performance vehicles.
  • Do I need a security deposit?
    Yes, all rentals require a refundable security deposit, which varies based on the vehicle type. The deposit is held for up to 30 days for Salik (toll) and traffic fine processing.
  • What payment methods do you accept?
    We accept: ✔️ Credit/Debit Cards (Visa, MasterCard, Amex) ✔️ Bank Transfers ✔️ Cash (subject to approval) ✔️ Apple Pay / Google Pay
  • Can I rent a car without a credit card?
    Yes, we accept cash or bank transfer deposits, but a credit card is preferred for faster processing.
  • Do you offer delivery and pickup services?
    Yes! We provide free delivery and pickup in select areas of Dubai. Charges may apply for other locations.
  • Can I rent a car for just a few hours?
    Our minimum rental period is 24 hours, but for certain luxury experiences, we may offer hourly rental packages upon request.
  • Do your rental cars include insurance?
    Yes, all rentals come with basic third-party insurance. You can upgrade to full insurance (zero excess plan) for additional coverage.
  • What happens if I have an accident?
    🚨 Immediately call Dubai Police (999) and obtain a police report. Failure to provide a valid police report means you will be fully responsible for the damages.
  • Am I responsible for Salik (toll) charges?
    Yes, Salik charges are AED 5 per toll gate crossing and will be deducted from your security deposit.
  • What happens if I get a traffic fine?
    Any traffic fines incurred during the rental period will be deducted from the security deposit or billed separately if the fine is received after the deposit is refunded.
  • Can I drive outside the UAE?
    No, our rental vehicles cannot be driven outside the UAE.
  • Do you offer chauffeur services?
    Yes! We provide luxury chauffeur-driven services for business executives, VIPs, and special occasions.
  • Is smoking allowed inside the car?
    🚫 No, smoking inside the vehicle is strictly prohibited. A cleaning fee of AED 1,000 will be charged if violated.
  • Can someone else drive the rental car?
    Only registered drivers can operate the vehicle. Additional drivers must be added to the rental contract and provide valid documents.
  • What is your cancellation policy?
    ✔️ Free cancellations up to 24 hours before the rental start time. ❌ Late cancellations within less than 24 hours may result in a one-day rental charge.
  • Can I extend my rental period?
    Yes, rental extensions must be requested at least 6 hours before the rental end time and are subject to availability.
  • What if I return the car late?
    Late returns may incur additional hourly charges or a full-day charge if significantly delayed.
  • How can I contact Royalty GT for assistance?
    📞 Phone/WhatsApp: +971 52 221 8852 📧 Email: royaltygtcarrentalllc@gmail.com 📍 Office Address: AL Fajer Business Center, Al Garhoud, Dubai, U.A.E.
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